Hello, I’m Stephanie, a human-centered product designer and researcher. I turn complex problems into thoughtful experiences that feel simple, useful, and human. I’m a collaborator, a connector, and a grounder.
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Redesigning the Prescription Transfer Experience
Prescription Transfers was redesigned to simplify a complex, regulated onboarding flow and establish trust at a critical first interaction. The result was a clearer, more efficient experience that more than doubled conversion.
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Grocery & Prescription Delivery
The national launch expanded Grocery & Prescription Delivery across nearly all Kroger banners and more than 2,200 pharmacy locations, allowing customers to receive eligible prescriptions and groceries together through Kroger's digital experiences.
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Auto Refill: Designing for Regulatory Complexity
Auto Refill was redesigned as a scalable system to meet evolving regulatory requirements and unlock new markets. The result was a compliant, self-serve experience that shifted patients from passive enrollment to intentional engagement.
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CEED: Website Redesign
Through strategic research, I improved the overall user experience and delivered an engaging, scalable design.